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FAQ

ARE YOUR PRODUCTS VEGAN & GLUTEN-FREE?

Yes! All of our products are vegan and gluten-free.

ARE YOUR PRODUCTS CRUELTY-FREE?

Yes! And none of our elixirs contain any ingredients that have been tested on animals.

DO YOU OFFER AN ‘EMPTIES’ BOTTLE SCHEME?

Yes! We encourage you to send your used and empty bottles back to us. We cannot unfortunately pay for postage but upon receiving your bottle we will notify you with a 5% discount code to use against your next order. Alternatively, you can upcycle your bottles: they make imaginative single stem vases or use them to hold your own D.I.Y products, vinegars and other precious liquids.

IS YOUR PACKAGING RECYCLABLE?

Yes, all of our packaging is recyclable.

WHY DO YOU ONLY HAVE THREE PRODUCTS?

Because we believe less is more. All of our products are multifaceted, meaning one product does multiple things. They are all androgynous so we do not have gender specific products, which we believe is unnecessary and archaic and only add to the myriad of bottles most probably cluttering up space! The Campfire Glow for example, acts as both a day and night serum and eye orbital concentrate. Residual serum can be run through hair ends and increase amount to use on isolated inflamed patches as an intensive treatment. We are though, working on new recipes for additional products to introduce slowly to be included as part of your ritual. Please contact us for additional information.

I AM PREGNANT. CAN I USE YOUR PRODUCTS IF THEY CONTAIN E.Os?

Yes! We only use high quality organic or wild-crafted E.Os. We have perfected our products so they are safe to use pre, during and post pregnancy. If you do have any concerns, or feel unsure, our Campfire Glow Essential Oil-free serum may suit or please consult your doctor or seek pro fessional medical advice.

ARE YOUR PRODUCTS SUITABLE FOR BREAKOUT PRONE SKIN?

Yes! We have formulated all of our products to suit all skin types, but they are especially beneficially for irritated and breakout prone skin. The serum and mist work symbiotically with the skin’s microbiome helping to balance and restore bringing the skin’s mantle back to a normal range and helping to placate any breakouts. The Cult Complexion Mist contains a myriad of anti-bacterial and soothing ingredients including prebiotics and probiotics to feed your skin and help to ease inflammation. Don’t be afraid of the serum, which is actually an oil: it has been formulated to help unclog pores, balance the skin’s sebum and keep it hydrated without increasing oiliness. We called it a serum because it behaves like one - it is feather-light and absorbs instantly without leaving a greasy residue. However, if you prefer ultralight hydration the mist can provide this alone. For particularly sensitive, aggravated and painfully dry skin, opting for the essential-oil free Campfire Glow will soothe and replenish. We have formulated all of our products to work both on the skin and mind: therapeutically easing and uplifting (and hopefully naturally lowering those cortisol levels!). Please do get in contact with any specific questions or concerns.

WHICH PRODUCTS CAN I TRAVEL WITH?

ALL OF THEM! None of our elixirs are contained in bottles over 3.4 fl. Oz / 100ml so they can all be taken on flights. They are skin saviors at altitude! Should you wish to minimize on space, we recommend traveling with the smaller 0.34 fl. oz. / 10ml bottle sizes. Layering the Campfire Glow Serum and the Cult Complexion Mist acts as an anti-bacterial shield, cocooning the face from dehydration and breakouts.

HOW SHOULD I STORE COT ELIXIRS?

We suggest you keep them upright in a cool and dry space, on a shelf or in a cupboard and out of direct sunlight or extreme temperatures. Keeping them in and around your crystals provides an additional energy boost!

WHAT IS THE SHELF LIFE OF THE ELIXIRS?


Both the Campfire Glows and the Cult Complexion, just like live perishable foods, have a shelf life (Best Before End Date). Campfire Glow is best used within 18 months from handcrafting, and the Cult Complexion Mist, 12 months and because these products are fresh, alive, and high vibrational, we suggest you use them within 6 to 9 months from opening to really be able to benefit from the flourishing energies. The Tree Healer can be kept slightly longer as the ormus is protected by the anti-bacterial layers of tree, root and plant essential oils. And as the oils develop and dance in the bottle, the deeper the scent!

WHY ARE YOUR PRODUCTS NOT ‘CERTIFIED ORGANIC’?

We use a combination of organic, ethical, sustainable, wildcrafted and unprocessed ingredients, which to us are just as important yet do not always come under ‘certified organic’. The house-made micro-batched elements, the biodynamic nature of the essences and extracts and the unrefined and unprocessed qualities of the oils (refined oils can still be labeled organic) we believe are just as important. Some ingredients like resins and salts and organic compounds cannot be certified. And many smaller businesses that adhere to sustainable and ethical practices cannot afford their own certification. We also don’t believe labeling a product ‘organic’ is a fair representation of truly natural or, super natural, and going through the process for a stamp of approval is an added marketing expense, which could be put towards better use: supporting reforestation charities and with every Tree Healer sold, a tree is planted.